Verizon Wireless Salaries, Bonuses and Benefits.

What are the average starting salaries, bonuses, benefits and travel requirements like at Verizon Wireless?

What do you like best about working at Verizon Wireless? Are there any great perks or special treats for employees?

NOT IMPORTANT in Washington, District of Columbia said: TREATS YOU WANT TRETS THEN YOUDON'T WANT TO WORK FOR THIS COMPNAY, THEY DON'T GIVE A DAM ABOUT YOU OR YOUR FAMILY, AND IT'S NOT WHAT YOU NOW IT'S WHO YOU KNOW IN ORDER TO GET OUT OF ONE DEPARTMENT AND GOING TO ANOTHER, I KNOW I'VE BEEN THERE 7 YEARS

I currently work with Verizon. I do enjoy my job as a network tech but I do agree. With this company its all about who you know not what you know to move up the ladder.

vz employee in Rowland Heights, California said: I currently work with Verizon. I do enjoy my job as a network tech but I do agree. With this company its all about who you know not what you know to move up the ladder.

wow Been with VZW for 6 years and both of these comments couldnt be more wrong...amazing benefits and loads of Time off.

H in Birmingham, Alabama said: wow Been with VZW for 6 years and both of these comments couldnt be more wrong...amazing benefits and loads of Time off.

Are you the general manager? trying to make your company look good? because i believe everyone else

I have worked with Verizon Wireless for the past 3 1/2 years and it does not take that long to be promoted. Just don't be one of those employees that never shows up or is always late & always on some kind of warning & you will do great with the company. Verizon offers full benefits starting from day one and that includes health, 401k, .. etc.. Im sure that you get the idea.. And considering that I went out for Maternity leave after being the for less then a year its a pretty awesome company to work for.

Is it a conflict of interest to work for verizon and best buy or circuit city at the same time?

Or should i say is it a conflict of interest to work for verizon wireless and best buy or circuit city at the same time?

Verizon Wireless is a great company but it really depends upon what department you are in. You can fare well in just about any department but Customer Service. I worked in service for 4 years and it really takes butt kissing and boot licking to get to a decent salary. I know too many people that left and when to various positions outside of service and the difference was as big as night and day. The benefits are good and the phone discount was excellent. I left the company to move on to greener pastures and I wishe you job seekers much luck.....do remember to stay ou of service. Starting pay in service in the Alpharetta location as of now is 12.50 an hour. I didn't make that up...I still have friends in payroll and HR.

OldSkool in Douglasville, Georgia said: Verizon Wireless is a great company but it really depends upon what department you are in. You can fare well in just about any department but Customer Service. I worked in service for 4 years and it really takes butt kissing and boot licking to get to a decent salary. I know too many people that left and when to various positions outside of service and the difference was as big as night and day. The benefits are good and the phone discount was excellent. I left the company to move on to greener pastures and I wishe you job seekers much luck.....do remember to stay ou of service. Starting pay in service in the Alpharetta location as of now is 12.50 an hour. I didn't make that up...I still have friends in payroll and HR.

wow.. i started in california at 14/hr about 3 1/2yrs ago... depends on previous experience... but then again i am in CA so cost of living is more out here...

Host said: What are the average starting salaries, bonuses, benefits and travel requirements like at Verizon Wireless?

What do you like best about working at Verizon Wireless? Are there any great perks or special treats for employees?

Positives:
The average starting salaries with Verizon Wireless average around 25 to 28,000 depending on the position and experience level. The health benefits far exceed any other benefits in the industry, or any other industry for that matter. Long-term incentives can also be rather lucrative. Merit increases are issued each year. I would highly recommend Verizon Wireless to any person who is single and does not yet have a family. VZW jobs have a tendency to better fit those who are single due to the flexibility required and long hours.

Negatives:
Like most other companies, the demand for many hours and results from employees is steadily increasing. This creates a lack of time with family and more time at Verizon. Although the demands are extremely tough, we all have a choice and are not forced to work for Verizon. At least that is what I had to tell myself as I considered leaving after 12 years with the company, to pursue a career that would allow more family time.

This company DOES NOT GIVE A DAMN about anyone or anything. The only thing they are ABOUT is you working like a DOG...ADA'S - SUPERVISORS - NO ONE CARES. I gave my resignation on the 25th of June. They (ADA & SUPERVISOR)knew what I was going though emotional and personal. I get approve time off ( some that I had earned). after talking with my doctor, I decided to leave the company on my own accord. My emotional state would not let me continue. You see, I lost a sister in March of this year-if you ever worked for VZW. you know that it's like. "When are you coming back to work, you did not call in - after you have told them you had death in your family" The point is after being approved for the time I had earned - shocker - they took my check. No one has called, sent a letter or nothing to tell me why this has happened. But I am getting letters telling me that I better not indulge your secrets. WHAT SECRETS!!!!!!!!!!!!! GIVE ME MY CHECK OR AT LEAST TELL ME WHY. I AM BEHIND ON MY RENT AND MY ELECTRICAL BILL IS DUE. WHAT IS WRONG WITH YOU VERIZON--HAVEN'T YOU LABELED ENOUGH PEOPLE AS STRESSED OUT-CRAZY-DISFUNCTIONAL. ALL YOU WANT TO DO IS PATCH US UP AND PLACE US BACK ON YOUR PHONES. AND WHEN WE CAN'T FUNCTION ANYMORE. WE ARE DISCHARGED WITHOUT PAY!!!!!!!!!!

H in Birmingham, Alabama said: wow Been with VZW for 6 years and both of these comments couldnt be more wrong...amazing benefits and loads of Time off.

Agreed. You been there for 6 years. Load of time OFF! are you in the CLICK..Try coming here and working in Building #3- Alpharetta..you will change your mind quickly

Tayloet...I truly feel your pain.....I worked in Bldg 3 in Alpharetta and its considered the graveyard with regard to career advancement and incompetent leadership. Once again, the benefits were good but the treatment from the A.D., mangers, and HR was terrible. They always preach career progression but the majority of the time they give advancement oppurtunites to the butt kissers or their friends. If you need a gig for a min to bget of your feet, Its a good place to be but don't become a permanent fixture.

I have resigned. I am under doctor's care. I was heading for a nervous breakdown. The final straw to this situation is, they approved for me to take my vacation, personal days to think about what I was going to do. After praying about it, speaking with my children and doctor that is when I decided to resign to get myself better. Well the best way to do that is go out on medical leave or whatever they call it and come back and get on the phones and literally "DIE" ....So to punish me - they kept my check..BUT IF I HAD WENT BACK AND CONTINUE ON THE PHONES..my check would have been deposited into my account. I have given my life to Christ and I know there is something in store for me. So thank you Verizon for a lesson on "WE WORK FOR YOU" I know now that does not apply to EMPLOYEES.

Mr James in Washington, District of Columbia said: Or should i say is it a conflict of interest to work for verizon wireless and best buy or circuit city at the same time?

"don't let your right hand know what your left hand is doing"

I am happy to hear that you have become a Christian, and that you have strong faith. I had a similar incident. I was in a new position in outside sales, that was about to give me a nervous breakdown. Then, on top of that pain, I experienced a life crisis with my spouse that almost sent me over the edge. I ended up going out on Short-Term disability. My AD was directed by the HR group to code all of my time out as Vacation until Metlife approved the time off. Well, just as I expected, Metlife gave me nothing but pure grief and only approved about 3 of my 8 weeks out. That was pretty sorry if you ask me. I spent most of my time dealing with Metlife, instead of getting better. I decided that the pressure and stress was no longer worth it to me or my family. Therefore, I resigned the end of June. I am still waiting for a paycheck for my remaining vacation, and it will probably be a miracle if I receive one. Like you, I have decided that the Lord has something better in store for me, I just have to be patient.

I am still waiting on my last paycheck too. They call me and told me I should have it by today. Mailman has came and still no check.
But I will not let this get me down. God will bless us both and good GRACES are and will always be bestored upon us.

I have an extensive forum in customer service!!!!!

Joni Russell in Muskegon, Michigan said: I have an extensive forum in customer service!!!!!

I have an extensive forum in customer service also well over 20 years. Call Centers are not meant for some people. Unfortunately, the experience I had was not a good one. All divisions are different (the company is great - the people in charge is what sometimes put a sour taste in one's mouth. Have a great day and may God bless you.

Tayloet in Duluth, Georgia said: This company DOES NOT GIVE A DAMN about anyone or anything. The only thing they are ABOUT is you working like a DOG...ADA'S - SUPERVISORS - NO ONE CARES. I gave my resignation on the 25th of June. They (ADA & SUPERVISOR)knew what I was going though emotional and personal. I get approve time off ( some that I had earned). after talking with my doctor, I decided to leave the company on my own accord. My emotional state would not let me continue. You see, I lost a sister in March of this year-if you ever worked for VZW. you know that it's like. "When are you coming back to work, you did not call in - after you have told them you had death in your family" The point is after being approved for the time I had earned - shocker - they took my check. No one has called, sent a letter or nothing to tell me why this has happened. But I am getting letters telling me that I better not indulge your secrets. WHAT SECRETS!!!!!!!!!!!!! GIVE ME MY CHECK OR AT LEAST TELL ME WHY. I AM BEHIND ON MY RENT AND MY ELECTRICAL BILL IS DUE. WHAT IS WRONG WITH YOU VERIZON--HAVEN'T YOU LABELED ENOUGH PEOPLE AS STRESSED OUT-CRAZY-DISFUNCTIONAL. ALL YOU WANT TO DO IS PATCH US UP AND PLACE US BACK ON YOUR PHONES. AND WHEN WE CAN'T FUNCTION ANYMORE. WE ARE DISCHARGED WITHOUT PAY!!!!!!!!!!

WOW!!!!!, I left the company on June 8th, because I could not put up with the crap anymore and the same damn thing happened to me, it took me yelling at my x-supervisor and AD to get a paycheck a MONTH after I was suppose to!!!!!!!!! There is something seriously wrong with this company, and the people here defending the pratices of this place are obviously a$$ kissers, bc, Verizon is honestly a nightmare, I am so happy I left and Im sure you are too.

Anybody got any comments on the retail stores?? Any nightmarish stories? I KNOW and have been told by countless people that it's who you know at VZW, not what you know.

Tayloet in Norcross, Georgia said: I have resigned. I am under doctor's care. I was heading for a nervous breakdown. The final straw to this situation is, they approved for me to take my vacation, personal days to think about what I was going to do. After praying about it, speaking with my children and doctor that is when I decided to resign to get myself better. Well the best way to do that is go out on medical leave or whatever they call it and come back and get on the phones and literally "DIE" ....So to punish me - they kept my check..BUT IF I HAD WENT BACK AND CONTINUE ON THE PHONES..my check would have been deposited into my account. I have given my life to Christ and I know there is something in store for me. So thank you Verizon for a lesson on "WE WORK FOR YOU" I know now that does not apply to EMPLOYEES.

The Lord will bless you and His grace will see you through to reveal His perfect will for your life. Stay in the Word and pursue Him. He will come closer and closer to you to make life worth living. I learned this the long, hard way through many struggles. He is really all that matters, sustains and endures us in this world. Grace to you.

I am a former employee who worked in the call center in MD for one year. If it had not been for my wonderful teammates, I would not have lasted there that long. I consider myself to be a hard worker and try to project a professional image at all times; however, I outgrew this place very fast. This place was a complete mess!!! The management team was completely incompetent, especially the ADs. It was GHETTO fabulous every single day. I started out with 8 people in my training class -- half of them left within the first 6 months!! These are highly competent people with degrees, professionalism, etc.

Positives -- Excellent benefits
Negatives -- Poor training/trainers or lack thereof; unprofessional supervisors (especially the ADs); high and unrealistic expectations when it comes to work assignments; low employee moral; promotions are given to friends/butt kissers; being treated like a child at all times...the culture of the call center has a "high school" mentality; inconsistent policies and procedures.

I totally agree with the previous posts about staying away from all Customer Service jobs -- Customer Service Representative; Account Liaison; Customer Service Coordinators

i never worked for verizon or anything but was interested till i read these reviews...anyways just so you know their are such things as the labor board and BBB...when i left my last employer..do to their tricky incentive pay. it would be easy for them to try to screw my check by lowering the amount or so forth...however when i realized they were trying just that...I noted a few things such as my RIGHTS and LAWSUIT...ill tell you my bank account never jumped in funds so quick...seriously take em to the chopping block ppl!! We as workers cant be pushed around let them know you DO have options of recourse and be READY to use them...

Sounds like the Lord must work for AT&T or Sprint

Here's a honest run down on Verizon. I worked in a retail store as a Retail Sales Rep. I was top sales rep for the first month I started selling and was by far their top employee. They hired a guy about two months after me and promoted him instantly to senior sales rep b/c he went out and partied and drank with the manager. I was punished b/c i am a Christian and don't do that stuff. Whatever. Money is GREAT though I made 70k in the one year i worked there. May be different though b/c Verizon was main provider in our area and no Cingular stores. Anyone know how much to expect making commission as a Cingular employee? I have an interview.

I was hired with the company in the retail sales division as an Assistant-Retail Operations Manager, worked my way up to Supervisor-Customer Service and now am a Retail Store Manager over two locations in the South Area. All this occurred within the last two years. There are people who have been with the company longer than myself who applied for the position I now have however, I was promoted solely on my merits and NOT because of who I knew. The thing is that Verizon has a culture that rewards merit and rewards those who live the positive, performance-based culture the company promotes. I understand that there are individuals who have posted on this forum who had hardships and feel as though the company did not have the symapthy/patience they required. To that, I have to say that you probably deserved better leadership in your departments and that those leaders lacked the skills to both live the VZW culture properly and then impart that culture to you. Their example and actions probably led to your completely justifiable feelings toward your work environment and your job overall. While I have sympathy for how you feel, I have nothing but great things to say about this company because I have had nothing like the experiences you described. Nor have I seen any associate I have ever worked with have experiences like you have described.

I was a Retail Assistant Manager for 7 of the 13 years with Verizon. Verizon sales reps were the highest paid in the industry. In fact, prior to my leaving the company, we had several Cingular employees join the team that stated that they made so much more money working for Verizon. Now, whether they can stand the pressure....that remains to be seen.

Anybody in here an inside sales representative? What is your salary like and the commissions?

I just got hired in VA as a customer support representative I start in 2 weeks. What are the incentives and bonuses like as well as salary. what is the average starting salary how are the discounts

Verizon is a terrible place to work. For eight years I had to go to Human Resources about AD's and supervisors. I had issues from FMLA to Management acting CRAZY. People are promoted based on who they know or who they sleep with. There is no concern for you or your family. Its not worth the money to work there and not have piece of mind. I hope in the near future that a class action law suit can be filed against them so the world can really see what the employees deal with.

VZW Employee Rancho Cordova, CA in Sacramento, California said: I have worked with Verizon Wireless for the past 3 1/2 years and it does not take that long to be promoted. Just don't be one of those employees that never shows up or is always late & always on some kind of warning & you will do great with the company. Verizon offers full benefits starting from day one and that includes health, 401k, .. etc.. Im sure that you get the idea.. And considering that I went out for Maternity leave after being the for less then a year its a pretty awesome company to work for.

Out of all the comments in this forum, this one is the most accurate description. They offer maternity benefits to part time employees even if they were pregnant before you are hired. it is not an easy place to work especially if you work directly with the customers (in the stores) or indirectly (customer service over the phone). Any place you work, the customer can be abusive. All managers have quotas and metrics to acquire in order to get better raises and potential bonuses. Being able to have medical/dental/vision care, 401Ks and be a PART TIME employee.. Tell me many other companies that offer these kinds of benefits.

The place is a revolving door because many of the pregnant ladies take the maternity leave and never come back.

They expect this. Look at the Working Mother Best Places to Work. They get this almost every year.

They have daycare in some, if not all of their locations. I can't speak for every location but I was living at home (with my parents) when they move us from NY to SC. They gave us a sum of money that for someone like me afforded me the ability to move, get an apartment, pay my security, and still have some money in the bank.

Any job can be difficult. I had a part time job at a retail company and I was not treated as well as I have by Verizon Wireless.

You could do worse.

I don't know how bad it is in your call center locations, but I do customer service in a store location here in jax, fl. I couldnt be happier with my job. Do 10 years of food management and come complaining about hours. At verizon my boss's are afraid of burining me out working more than 45 hrs a week. I have to find reasons to be able to stay more than that. I used to do that in 4 days or less. The pay rocks, the benefits rock, and Im having more fun at my job than I ever have. It is what you make of it. Not every job is for everyone. My wife also works for verizon, shes in operations. This is by far the best company I have ever worked for. For those of you that hated it, I feel sorry for you, but from my point of view, you are quite wrong about the company. Between the 2 of us, we probably make almost 90k a year, working 40-45 hrs a week with kick ass benefits and loads of paid time off. Is it always perfect? No, but its better than the rest.

The below is an opinion of a former employee.

The salary and benefits are excellent compared to other companies nationally.

When starting out in customer service, it was difficult to get certain days and holidays off. Depending on the call center seniority and the group you are in determines how long you were have to endure. The higher the turnover rate and the lower the seniority the more likely you are to get better schedules and time off.

If you are talking about something other than customer service or sales... well then it depends upon the management you get. In your interview be sure to ask what type of flexibility is available. Explain why you are interested in this.

I am looking at possibly taking a part time retail sales rep position. Can anyone tell me how long before I can get tuition reimburesemnt? Also I saw on their website they covered 100% tuition but not sure if that's the same for part time, or its just a percentage for part time?

All of your benefits begin the day you first walk into training. That includes your tuition assistance. If you are a part time employee, you will recieve up to $4,000 a year. Full time, you will recieve up to $8,000 a year.

does anyone know how i can get a copy of my w-2 from verizon wireless? i worked internally as an assistant to the boss. i called their payroll department at 800-665-1274 but it's just an automated system and any other number that i call they just tell me that the above number is what i should call. i've left over 10 messages at that number and no one will call me back. i don't think that the store that i worked in is open anymore and i don't know who to call. thank for any info!

Anybody have any experience working as a B2B account executive?

I'm interviewing with them late next week and I'm curious to learn:

1) What is the base salary?
2) What is the monthly gross profit amount that you need to achieve before you receive your first commission dollar?
3) What is the commission percentage earned on both equipment and call plans?
4) What are the average first year earnings? Is it possible to earn 6 figures?
5) What are the best strategies for selling VZW services to businesses?
6) What is the monthly sales quota?
7) Once you have a business signed up with VW, how to maximize your penetration into the account? What is the best way to sell as much equipment and service plans to a business account?

I worked for Verizon wireless call center as a financial services representative for 1 1/2 yrs. The pay was good for me, started at 12.50hr. It is a great company with outstanding benefits, but be careful and make sure that you are a disciplined person when working for a vzw call center. The attendance is very strict and the policies can be harsh, but as long as you plan your time off and you're a person whos always on time, its a great job

scrmingatawall in Elkridge, Maryland said: All of your benefits begin the day you first walk into training. That includes your tuition assistance. If you are a part time employee, you will recieve up to $4,000 a year. Full time, you will recieve up to $8,000 a year.

how long do you have to stay with them after your tuit reimbursement in order to not pay them back, just out of curiosity?

Yes, it is a conflict of interest to work for VZW and Circuit City. Not Best Buy, but CC. CC has VZW kiosks in their stores. My fiance works for CC and wants to go to Verizon, but if he quits his job he has to wait 6 months before applying to verizon.

Do not go to work at VZW unless you are not going to be in sales.. Verizon has cut commission 4 times the last 2 years. They are trying to get rid of all their higly commisisoned sales reps like myself. I worked there for 10 years and just left. I was the top sales person in the company for 2 years and presidents cabinet for 8 years in a row. Verizon used to be a great company that cared about its employees and customers, but that has all changed. They pulled the rug out from under the people that had worked hardest to build the company and then if we wouldnt quit, they send in a corporate bully to try to make us quit. Or find a reason to fire them

Host said: What are the average starting salaries, bonuses, benefits and travel requirements like at Verizon Wireless?

What do you like best about working at Verizon Wireless? Are there any great perks or special treats for employees?

I work at sprint and after reading some of these post I dont feel so bad anymore
thanks Guys

Host said: What are the average starting salaries, bonuses, benefits and travel requirements like at Verizon Wireless?

What do you like best about working at Verizon Wireless? Are there any great perks or special treats for employees?

Verizon is a great company!!! Verizon Wireless has been good to me from day one and I been employed with VW for 3 1/2 years. Anyone who would say that it's not a fantastic company has to have issues. A true professional will appreciate Verizon Wirelss.

I work for Alltel currently as a assistant manager and I'm curious to know what the pay for managers and assistant managers. Base salary and commission structure? Also if anybody has been in the position or knows about the specific job duties, do they travel or stay assigned to one store? And how long does it take to get an actual store of your own? Since we are merging at the end of the year I am curious to know more about this company... positive and negative.

Whether or not you will travel as an assistant sales manager (ASM) depends on whether you run a store or kiosk locations. Store managers have their one set location, whereas, kiosk managers usually have a wide territory they cover. I'm set to a store now, but for awhile I would float between seven different kiosk locations, and would recieve mileage compensation. If you're in a kiosk, and would like a store of your own, it's just something you would have to apply for whenever you see a position posted. I've always perferred the kiosk over a store. As far as base salary/commission, I'm in ops so I'm strictly salary.

Read about the Verizon/ Alltel merger and ask questions before going through the interview process otherwise you might find yourself out of a job and having to do this all over again.... I also understand that Verizon is going to shut down all these Alltel stores sometime at the end of the year.

I agree. I currently work for Verizon Wireless at Ashford Dunwoody, GA. The AD's and Supervisors are horrible. They do not have any knowledge to offer. They could care less if you work like a slave. I am currently seeking employment so far away from Wireless communications. What ever you do, please do not apply at the BSC ( Business support center). It really is very hard to get promoted out of this department. If you have an AD or Supervisor that are not fond of you they will block you getting interviews with other departmentas.

Southern Girl said: Verizon is a great company!!! Verizon Wireless has been good to me from day one and I been employed with VW for 3 1/2 years. Anyone who would say that it's not a fantastic company has to have issues. A true professional will appreciate Verizon Wirelss.

nice post Lowell

Thanks for your comment. I recently started with Verizon and went from associating myself as an employee with other career goals to part of a company that I may make a career with! The potential is awesome